Terms of Service

These terms apply to KuraDesk, a WhatsApp customer support workspace operated by Kurasika at support.kurasika.tech.

Using KuraDesk

You may use KuraDesk to receive and reply to customer messages for a business you are authorised to represent. You are responsible for the accounts you invite into your workspace and for the content your team sends to customers.

Accounts and workspaces

Workspace owners manage members, roles, and billing. Agents invited to a workspace can access conversations in that workspace only. Keep your sign-in credentials secure and tell us if you believe an account has been compromised.

Subscriptions

New workspaces start with a free trial. After the trial, an active subscription is required for the workspace owner to keep using KuraDesk. Subscriptions renew until cancelled, and you can cancel at any time from workspace billing settings.

Acceptable use

Do not use KuraDesk to send spam or unlawful content, to harass people, or in a way that breaches WhatsApp's own business policies. We may suspend workspaces that do.

Availability and liability

KuraDesk is provided on an "as is" basis. We work to keep the service available and secure, but we do not guarantee uninterrupted operation and are not liable for indirect or consequential loss arising from use of the service.

Contact

Questions about these terms can be sent to alpha@kurasika.tech.